Privacy Policy

At Glo Metabolic Health PLLC, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy describes how we may collect, use, and safeguard information obtained through our website, online forms, advertising platforms, telehealth services, and other interactions with our practice.

Information We Collect

We may collect information that you voluntarily provide, including your name, email address, telephone number, and other contact information.

If you become a patient, additional information necessary to provide healthcare services may be collected through our secure patient systems, including medical history, health information, insurance information, and payment information.

Please do not submit medical or sensitive health information through social media or advertising lead forms.

How We Use Your Information

We may use the information you provide to:

Respond to inquiries about our services
Contact individuals who request information through our website or advertising forms
Assist prospective patients with scheduling or next steps
Provide and coordinate healthcare services
Process payments and administrative requests
Communicate with patients regarding their care
Maintain and improve our services

We do not sell your personal information.

Advertising and Lead Forms

If you submit your contact information through an advertisement or lead form on a third-party platform, such as Facebook or Instagram, the information may first be processed by that platform according to its own privacy practices.

Glo Metabolic Health may use the contact information you submit to respond to your inquiry and provide information about our services. Submission of a lead form does not establish a patient-provider relationship.

Health Information and HIPAA

When applicable, protected health information collected in connection with healthcare services is handled in accordance with HIPAA and other applicable federal and state privacy requirements.

Medical information should be communicated through our designated secure patient systems rather than through social media, advertising forms, or public messaging platforms.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal and health information under our control. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Rights

Patients may have rights regarding their protected health information, including rights to access or request corrections to their records and other rights provided under applicable law.

For privacy-related questions or requests regarding your health information, please contact Glo Metabolic Health through our designated secure communication channels.